Your business can add credibility and complexity to its content when you regularly incorporate the positive feedback your customers leave. This practice has an added bonus of rewarding customers for their praise, strengthening your relationship with them and encouraging others to follow in their footsteps.

You may think that simply regurgitating customer acclaim can seem like a cheap or shallow tactic. When you go about using customer reviews incorrectly, that can absolutely be the case.

But when you can masterfully weave praise into your content marketing and collateral materials, it feels like a natural fit. Your content becomes richer, and your brand name becomes more credible.

According to eMarketer research, online reviews are by far the most trusted source of business information. In fact, 8 percent more people 18+ trust online reviews compared to their own friends, family and colleagues. Putting your reviews front and center in your content offers documented proof of peer approval, and no one has to go digging into third-party sites to find that proof.

So if you’re considering using customer reviews to obtain all of the above benefits and more, try putting the following strategies into action.

Pepper Website Pages, and Especially Landing Pages, With Embedded Reviews and Accolades

Businesses have a huge trust gap they must clear when a potential customer or client first arrives at their website. No matter how comforting or flashy the site is, customers are always on the lookout for signs that they could get burned. They may scrutinize your claims or look for fine print that reveals how your offers aren’t what they seem.

Oftentimes, they will look to outside resources before they can let down their guard. A study by Nielsen and the Better Business Bureau unveiled that over half (55 percent) of all U.S. adults online “always” or “often” used ratings and reviews to inform their purchase decisions. The trend deepens among those under 55, where only 7.5 percent of people say they “rarely” or “never” look at reviews.

Incorporating reviews right there on your web page immediately begins to chip away at their defenses. They can feel a tinge of relief knowing explicitly that your business has rewarded others for their trust. Evidence that people don’t regret spending their hard-earned money on your products or services can reduce the natural hesitation some people might feel.

You also potentially negate their need to go hunting for outside information on your brand. If they already see positive reviews or a live meter documenting your score aggregate for a site like Yelp, then they don’t need to go wading into all of the other reviews online. By extension, they are much less likely to encounter negative reviews that color your business in an unfavorable light.

Even if someone does do their own homework and encounters a mixture of positive and negative reviews, their first impressions are already fairly rosy. Each negative reviewer must then make their case for why this positive first impression is wrong.

When incorporating testimonials and feedback on your web pages, be sure to use the following best practices:

• Take a second to re-read the third-party reviews site’s policy on sharing reviews. They may have limitations on how you use them.
• Always ask the reviewer for permission. Nothing hurts worse than having someone who praised your business turn around and complain that their own words were used unethically.
• Don’t take things out of context. Using an excerpt of a review is fine, but don’t cherry-pick statements that are actually out of color for the nature of the review as a whole. For instance, don’t take just the positive things someone conceded out a scathingly negative review.
• Quote the person verbatim. Changing words around or using tricks like mashing two unrelated things together to make a sentence is absolutely deceptive and unethical. You may even be subject to FTC penalties.
• Favor embedded reviews over text quotes. Most third-party sites actually demand that you use embedded features since these are more transparent. When you receive direct feedback, such as on a blog comment, try to embed the message itself when possible.

Share Interesting or Glowing Reviews to Social Media

Getting people to leave reviews is hard work! Unless, of course, they had a bad experience. According to one study of 2,000 U.S. consumers, over half of people say they’re likely to publicly complain about a bad experience with a business—often resulting in a bad review.

A second study found that most people only leave a positive review if they were overwhelmed with how great their experience was. “If instead you had a moderate view, you’re likely to have left no review at all, finding it not worth the time and effort,” say the researchers in the Harvard Business Review.

So how do you encourage people to leave a review if they aren’t angry with you and they weren’t absolutely blown away? Simple: reward them with a public mention!

By sharing someone’s positive review online, you reinforce the behavior. You also encourage others who want public recognition and attention to leave reviews of their own.

Again, follow the guidelines above. Certain platforms like Yelp forbid copying and pasting review text, for example. You also absolutely need to secure permission from the person before sharing, even if their praise was a public comment on one of your social media or blog posts.

Let Reviews Inspire Your Content Marketing Strategy

Content should solve audience needs and conclude with a gentle promotional nudge towards your company. Treading this narrow path between information and promotion is admittedly difficult for most businesses. Seventy-nine percent of editors say they have to turn down guest blog pitches because they’re overpromotional.

The problem is that most businesses can’t find an angle. “8 Reasons Our Food Is Amazing” is something no one would want to click on! But “10 Keys to Improving Customer Service” can work, especially if you’re able to point to specific best practices you can use.

When writing these types of articles, starting with positive features of your business or product as a jumping-off point can lead to a disconnect. In other words, your business could be proud of something that no one really notices.

Instead, take a look at your own reviews to get inspired. Take a look at this review below to see what we mean.

Here, you can see that the person cites six different positive reasons they love coming to the resort; it was clean, pet friendly, had great cabins, lots of site availability, a swimming beach and also a swimming pool.

Taking that list, you can simply write an article about the “6 Most Important Things to Look for in a Camping Resort.” Since you know people enjoy these things about your business, you can mention them honestly. You can also write while thinking about the perspective of a customer who has been to a campsite that is not clean or that regularly has overcrowded and overbooked sites.

Of course, you can also use negative criticism to inspire you. If you have had issues in the past with bad customer service, you can list “X Things We’ve Changed to Make Your Experience Better” to win people back.

Getting More Customer Reviews to Use in Your Content Marketing

All of the strategies listed above depend on a constant, fresh stream of customer feedback. If your most recent review was from 2014, you may have a problem!

To counteract this issue, make leaving a review as convenient as possible. You can use third-party software tools to automatically send an email to someone and ask them for their review on your preferred platform. You can also leave a convenient link on your home page so that everyone can easily find their way to your review pages.

Don’t just encourage people to go on sites like TripAdvisor or Yelp, either. You can ask for more detailed feedback in an email or through an online form submission. Reach out to some of your most loyal or satisfied guests to see if they would take the time to write a one to three paragraph testimonial on your behalf.

You can use these longer reviews (with their permission) as quotes or embedded reviews framing your content or occupying your most critical landing pages.

Another surefire method to jog people’s memory is to use marketing collateral offered by review platforms both online and in real life. Place window decals on your entrance, or include a ready-to-print plaque right by your cash register.

Train sales associates and customer-facing reps to ask for feedback at the end of every interaction. Be aware of specific platform policies, though. For instance, Yelp demands that you only use certain brand materials in certain ways. They also have a strict policy where you can’t ask people to “review our business on Yelp!”

With just a small amount of effort, your content quality and credibility can be dramatically improved by using customer reviews in clever ways. Customers’ trust absolutely thrives on documented proof, and they like to see that their words matter when they have something to say.

Sharing their reviews is the best way to tell them “thank you” and that their opinion is important. That’s customer service and content marketing rolled into one!

from
https://amrutservices.com/let-your-customers-do-the-talking-how-to-use-reviews-in-your-content-marketing/

The internet constantly evolves. As search engines become increasingly skilled at delivering targeted content to their customers, SEO best practices quickly become outdated and threaten to drop your site low in the rankings.

Fortunately, these outdated SEO practices are easy to avoid once you know them. Take a look at the SEO practices that once reigned supreme but now put your site at risk, and find out what you should do instead for long-lasting success.

Focusing Only on Keywords

Keywords aren’t the be-all-end-all of modern SEO as they once were. Sites used to be designed entirely around target keywords, but adapting to the new SEO tactics requires a different strategy.

Keywords listed in title tags, headers and meta descriptions aren’t readable, and worse, are now punished by Google algorithms. Instead, write enticing, interesting title tags, compelling copy for meta descriptions and intriguing headings that draw the reader further into the article. Not only is this content more readable, but it also ranks higher in Google, which searched for content quality and relevance more than anything else.

Prioritizing Rankings over Traffic

Many businesses put the number one organic ranking above all else, which doesn’t help ROI and does little for the increasingly popular voice search.

Instead, featured snippets, long-tail targeting and other SERP tactics should be the focus. These not only have a higher ROI per hour spent, but they also aren’t as competitive and often bring you around to the primary keyword anyway.

Creating Multiple Pages for Keyword Variants

In the past, it made sense for a site to create and optimize pages for each keyword variant to cast the widest possible net. This was mostly due to Google’s inability to differentiate between similar keywords and organize the search results accordingly.

Now, Google’s algorithms are capable of finding multiple pages that use similar content and keywords, and they penalize you for it. This doesn’t mean you need to simplify everything, but it does mean that you should eliminate multiple pages for every variant with the intent of keyword optimization. Instead, focus on the user experience with your site and the optimal funnel, which will get you high marks in search engine algorithms.

Link Building to Improve Rankings

Many businesses attempt to move up the search engine rankings with link building, but this outdated practice no longer works with modern SEO. Now, searcher task accomplishment, user experience and valuable content get the ranking.

As Neil Patel states, the golden rule of SEO, regardless of algorithm changes, is searcher task accomplishment. Google’s first and foremost concern is giving searchers exactly what they’re looking for, which can’t be accomplished with SEO shortcuts. Google wants to reward sites that help the searcher with what they searched for initially, uncover other possible needs and address them. Ultimately, the goal through this is to find the sites that lead to more action and engagement.

All of this can be accomplished through high-quality, relevant content and an optimized user experience. If Google’s main goal is to go above and beyond to serve the needs of searchers, your site experience should focus on that as well.

Obsessing on Keyword Placement

Spending a lot of time and energy putting keywords in the H1 and H2, the headline tags, as well as the URL or repeated multiple times throughout the content, works, but only to an extent. For example, you want to have your keyword in the title or headline, but that doesn’t mean it needs to be stuffed into every area.

Instead, focus on getting value out of the keywords and their related topics. Make sure that the content explains the subject, topics, words or phrases that Google is likely to associate with the keyword. You can scatter your keyword all over your site and links, but if you don’t have related content that Google may recognize, you won’t rank as well.

Ignoring Mobile Site Optimization

Designing for mobile sites isn’t new, but many businesses are still behind the times with sites that are far from mobile-friendly. Even if most of your audience uses a desktop to view your content, you could be missing out on loads of mobile traffic.

Fortunately, this is an easy fix. Software that isn’t supported or common on mobile devices, links that are too close together and cause accidental clicks and text that doesn’t have a readable zoom are enough to move a user away from your content, so that’s a great place to start. Google also offers a guide to mobile-friendly sites to ensure you’re on the right track.

Churning Out Low-Quality Copy

The old rule for SEO used to be quantity over quality, but now, Google will penalize you for it. Low-grade blog fillers, stuffed keywords and other tactics are a flag to Google that your writing has no relevance, so it will direct users elsewhere.

On top of the effects on SEO, low-quality copy just isn’t good for business or marketing. It’s less likely to draw visitors in, less likely to convert visitors and less likely to bring them back, actions which are much more valuable to a business than a ranking on a search engine.

Offering Non-Strategic, Shallow Content

Content strategy and content marketing have become a considerable investment for businesses in recent years, sometimes with the idea of drawing links to a site that aren’t relevant or helpful. We’ve all seen this with “clickbait” articles that include information that has nothing at all to do with the original site.

On the other hand, link bait that offers high-quality content that draws others to link to it and draws attention, as well as creates a positive brand association, is far more valuable for your site. This requires information that’s interesting and makes others naturally want to link to it, which is best accomplished through content that solves a problem effectively and enhances the value of another’s site.

Ignoring Other Search Engines

We’ve discussed these tactics at length in regard to Google, but that doesn’t mean other search engines should be left by the wayside. True, Google has the most comprehensive set of resources for SEO and is undoubtedly the most popular search engine, but if you’re forgetting about the likes of Bing, Yahoo and other search engines, you’re missing out.

These search engines are a major source of organic traffic, so don’t neglect their tools in your planning process. They can easily supplement your SEO efforts and often provide even more data to work with, giving you a thorough understanding of your total SEO picture.

The Best Way to Update Your Outdated SEO Practices

As discussed, Google is only concerned with solving the searcher’s problem. Whether that’s through related keywords, related topics or other tactics, all Google cares about is directing users to sites that are useful, valuable and relevant.

Because of this, the key to modern SEO is creating a website that people want to use by offering value and solving problems. This isn’t about shortcuts or cheating the system, which will only change tomorrow. It’s about caring for your customers and focusing on helping them, rather than artificially inflating rankings. Put a little effort into that, and you’ll start to see long-lasting results.

from
https://amrutservices.com/outdated-seo-practices-you-should-retire/

Wondering how you’re going to keep your content calendar full for the rest of the year? Thousands of business owners struggle when it comes to coming up with content ideas, and a simple strategy can help them: conduct a study or survey.

Original research provides tons of benefits for businesses seeking content marketing performance gains. They can accompany the release of the study with a recap series, for instance. After that, they can dive in-depth into some of the findings for unique takes or insightful real-world applications of the data. At the same time, they can introduce their study to online outlets that get mega traffic with guest posts.

The beauty of conducting original research is that you don’t even have to do all of the content writing yourself! In addition to the content topic possibilities listed above, there’s also a good chance that someone might cite your data or share your report on their own blog. Well-performed research that answers important questions in your field can receive references and citations for months. You may even get quoted as an expert as a result of your own analysis!

The possibilities are practically endless, and they all start from a single research idea. Here’s how to get your own research project off the ground—and how to spin it into content gold for months to come.

Start With a Burning Research Question

Research tells us something about the world we didn’t know yet. In other words, research answers a question through the data it gathers.

For that reason, all great studies have to start with a great research question. You can quantify something no one’s ever quantified before, such as the costs of never washing your car revealed through the corresponding damage to paint and mechanical components.

Or, you can give a more specific answer to a question that’s already been tackled. A lot of research involves bringing findings up to date, for example. You can also examine how a research question might be answered within a specific geographical location or within a specific demographic. Sure, you might know that a majority of Americans love hamburgers, but how do people in your hometown feel about grilled versus griddle-fired burgers? And would they take a bite out of a veggie burger if given the opportunity?

When devising a research question, keep in mind that it can’t just be something you find interesting. It should also satisfy a number of other criteria, such as:

• Would my target audience find this interesting and informative?
• Does my research align with my business goals or my unique brand story?
• Will this research answer a question that hasn’t been covered yet?

With these criteria in mind, try to approach your research question from the perspective of the unique niche your business occupies. The more parallels the research has with your brand personality and how you approach your business, the better.

Learn Research Best Practices

Research can be hard, especially when it comes time to compile your results! You want your data to tell a story somehow, but you can’t get to that story if your research structure is a mess.

Start by determining what sort of research you’ll conduct. It can be a:

• Simple survey
• In-depth survey that includes qualitative responses
• Review of existing research that combines two or more “knowns” to explain an unknown
• Manual data gathering from raw data sources
• Field research with data gathering at the source of information

Those study types are listed roughly in order of complexity and effort required. But don’t underestimate how even the simplest of surveys can turn into a difficult process when you neglect to follow best practices!

First, approach your data in layers. The “layers” of your data refer to different qualities of that data.

For instance, suppose you wanted to conduct a study of the types of restaurants in your hometown. “Chain/franchise restaurants vs. independent restaurants” serves as one layer. “Quick service vs. sit down” can act as another layer. You can also organize the restaurants by location, such as “downtown vs. just off the interstate”.

All of these qualities provide details that can be used later in your analysis. You can make observations like “chain restaurants are more common along busy stretches of road except in downtown.” Or, you can be able to say that “the ratio of chain restaurants to independent businesses has shrunk 50 percent in the past year.” Findings like these tell a story, but you need your data to be organized first.

When conducting surveys, you can make this process easier by including a demographics portion in the beginning of the survey. You can then use this information to discover trends among responses, such as “twice as many business owners worry about energy prices compared to non-business owners.”

Come Up with a Hypothesis That Uses Research Layers to Answer Questions

Research isn’t just about gathering data; it’s about using that data to prove or disprove assumptions called hypotheses.

Accordingly, you want to go ahead and come up with a few hypothesis ideas before you start assembling your data. Go ahead and predict your results based on your gut instincts or what you consider common knowledge. If your research aims to debunk a commonly believed fact, you can operate on the hypothesis that the fact will be wrong.

If you’re completely at a loss for hypotheses, you can predict that there will be no trends whatsoever among your data.

Use Your Hypotheses to Come Up With Pertinent Survey Questions or Data Sources

Your hypotheses guide your research in very concrete ways. If you’re conducting a survey, a hypothesis will help you determine questions to ask that can directly answer it.

For example, let’s say that your hypothesis is that “people are willing to spend more money at a local establishment compared to a franchise.” To prove or disprove that hypothesis, you can ask things like:

• How often have you visited a franchise business in the past month?
• On average, what do you spend within the following ranges: $5-$10, $10-$15, etc.
• Do you try to support local businesses on purpose?
• Which of the following reasons encourage you to support local businesses? I know the owner, I want the money to go back to the community, etc.

Assign Categories Early on Within Your Analysis

After gathering all the data you need, it’s time to process that data into something people can digest at a glance. One of the easiest ways to do so is to lump datasets into different categories.

Going back to the local vs. franchise question, maybe you think that people who have lived in the town all their lives are more likely to make a choice compared to newcomers. Or, maybe you think that people who make a certain amount in their yearly salary are more apt to make a certain decision?

Consider these assumptions as secondary hypotheses, and test them out as you compile your data. If your hypothesis is wrong, try approaching data from a new angle.

Of course, you should also leave yourself open to discovery! Sometimes just dropping data into bar graphs is enough to have findings jump out at you all on their own.

Use Your Findings to Brainstorm Different Uses for Your Study

Completing your study is just the beginning of a new phase: publishing your results and using those results for related content.

Examples of ways to use your results include:

• A summary press release
• An in-depth report
• Sharable inforgraphics or slide shows
• Blogs discussing specific trends you’ve seen
• Editorial-style blogs combining your research findings with your own thoughts and other commentary
• Promotional materials that use your findings to make a point
• Guest posts presenting you as a subject authority where you get to assert your findings with data to back it up
• E-books

Sort these ideas into priorities, including your “yeses,” “nos” and “maybes.” Then, work your way down the list!

With this method, you can keep chugging along with new content based off the same information for months. You can also always update your research later with a newer, more-current study.

In this way, original research is the gift that keeps on giving! It can help you make a name for yourself, drive engagement on your content, position you as a subject authority, and so much more. At the very least, you’ll never be lacking for new content ideas.

from
https://amrutservices.com/starved-for-content-ideas-heres-how-original-research-can-keep-you-blogging-for-months/

Many business owners overlook Reddit as a social media marketing channel, but recent changes to the platform should have them all reconsidering. A complete overhaul has modernized the look and feel of Reddit’s various niche-focused forums. As a result, community members are engaging even more frequently than ever—with both posts and ads.

According to Reddit’s Zubair Jandali, their VP of brand partnerships, the platform has been engaging users at a rate three to seven times higher compared to before the redesign. Interestingly, ad response rates have also been rising. “Advertising didn’t play a role in the redesign per se,” Jandali told Marketing Land, “but we’re seeing much stronger engagement on ads by virtue of the fact the core organic experience is more engaging.”

Businesses have opportunities to engage directly with community members in ways that build brand awareness and relationships. However, they have to use the right strategy. Reddit notoriously fights against forms of intrusive marketing, and especially accounts that fail to be transparent about their business affiliations.

If you can play your Reddit marketing cards right and treat the community with respect, you can improve your brand image, open new lead sources, and subtly promote your offerings to an audience of millions.

What Is Reddit, and How Does It Work?

Reddit is a social media platform with a dedicated community of 330 million monthly active users and over 542 million monthly visitors. That’s a bigger community than Twitter and enough traffic to make Reddit the No. 5 most-visited U.S. site as of August 2018.

The structure of Reddit combines an old-school forum format from the early 2000s with user-centric social media features of today. Posts are centered around text-based topics of conversation or links to popular content. Users have the option to “upvote” posts they like.

Upvoting increases the chances of a post making the front page for a particular niche forum, a “subreddit.” If a post gets enough traffic or upvotes within its subreddit, it can end up on Reddit’s homepage. The Reddit homepage aggregates posts across a staggering range of topics, which is why the company refers to it as the “Front Page of the Internet.”

After a post is made, anyone can reply with comments, and individual comments can be voted up or down to increase their visibility. Someone who says something clever or interesting, for example, might be upvoted to the top of a post. Someone who makes a bad joke or responds in a rude way to other users will get downvoted, burying their post and sometimes even leading to it getting hidden from view.

When users violate the rules repeatedly, they’re likely to catch the attention of moderators. Mods can ban users from specific subreddit forums or even have their DNS address blocked, preventing them from making new accounts. Each forum has its own set of moderation rules. Rules commonly discourage asking for upvotes, posting promotional comments or links too often (spamming), and posting content that’s irrelevant to the subreddit topic.

Individual users get notifications when they get replies to their comments or posts. They also get points based on how many votes they get, which are called “karma.” Users generally respect other users who have high levels of karma or who are regularly seen contributing interesting posts and responses.

In sum: Reddit is a place where people go to see interesting links and engage one another in productive conversations. Community members are not only highly enthusiastic and engaged, but they also take action when they see something they don’t like. This quality separates Reddit from social media channels like Facebook, where your experience is at the mercy of the platform and the sometimes nasty users that visit it.

Why Is Reddit a Good Social Media Marketing Channel?

Reddit has a reputation for its tight-knit, informed community. It remains distinctive by using community-led moderation to cut down on all the noise other social platforms create. People who don’t abide by etiquette (“reddiquette”) guidelines get “downvoted” into oblivion. This tendency prevents trolls and spammers from stealing attention or derailing conversations.

For marketers, Reddit provides an opportunity for authentic interaction with people interested in your industry niche. There are over a million different subreddits for every conceivable community out there. You’ll find professionals like photographers exchanging advice, dedicated hobbyists like golfers sharing links, and fans of just about every pop culture franchise under the sun conducting spirited debates on opinions and theories.

Business owners have two main opportunities when trying to reach communities related to their industry vertical:

1. Advertising in relevant subreddit forums, ensuring that every ad impression reaches someone who cares about that niche
2. Participating as a user to answer questions, share links, and generally engage with the community

The first strategy runs through Reddit’s advertising platform, making it a business activity like any other. The second strategy poses more complexity and much greater risk of alienating your community. But when brands or employees conduct themselves well and remain transparent about their affiliations, they can reap substantial rewards.

How to Not Get “Flamed” for Marketing Through Reddit

There is an inherent risk with using Reddit as a marketing tool: the community could revolt against you and ban you so fast it will make your head spin.

“Redditors are a particular community,” writes the Dreamgrow blog. “If they suspect you’re there because of marketing reasons, things can quickly turn bad.”

You may wonder: “If marketers get chased off the platform with torches and pitchforks, then why would anyone bother marketing on Reddit?” Well, the truth is that the community isn’t opposed to marketing outright.

In fact, you could easily argue that tons of subreddits are nothing but a grassroots marketing campaign. There’s an Olive Garden subreddit (r/unlimitedbreadsticks) with 8,600 members. The r/blackfriday subreddit has over 31,000 subscribers and is dedicated to giving people alerts about deep holiday discounts. r/gaming, one of the biggest subreddits at 18 million members, is wholly dedicated to discussing products people buy.

What separates the things these communities do from the more loathed version of marketing? A few things:

1. Product-focused communities are built around the fans’ needs, not the needs of a company that wants to make money.
2. The actual companies represented in these subreddits understand they have a very delicate relationship with their community.
3. Companies and their employees must always be transparent with their affiliations. Reddit users don’t like to be deceived even more than they don’t like being forced to participate in marketing schemes.

Each one of these principals reveals an important reality that businesses interested in Reddit marketing must come to grips with. Looking at No.2 above, the lesson is that moderators run the subreddits, not brand employees. The brands themselves only show up to answer questions or reveal information people wouldn’t find anywhere else.

If Patagonia has just started a huge ad push for their new jackets, r/CampingGear probably doesn’t need the company to make a new post telling them what they can already see on TV. Similarly, if people are asking opinions on the Patagonia brand, then Patagonia should be really careful about having someone go in and post “Yeah! The jackets are great!” without disclosing their relationship to the company. People will dig through your account to find proof that you are a “corporate shill” after all.

On the other hand, if a Patagonia rep sees the above thread and notices someone has a question about their repair policy, then they can declare “I work for Patagonia, and here’s how we repair things…” and receive a positive reception. Or, if someone wants to let people know that there’s a sale on specific high-demand items at a particular retailer, the community might appreciate the head’s up.

It’s all about thinking from the user’s perspective. If you are transparent and provide some valuable information or entertaining content, then people will warm up to you. If you try to trick them or post nothing but spammy promotions, they’ll quickly find ways to keep you from coming around.

Reconsidering Reddit Marketing in Light of the New Platform Improvements

Now that Reddit has improved its interface in ways that keep the community engaged, it’s definitely worth a look. You can depend on the platform to build audiences, generate traffic, create leads, and generally elevate your brand image in the eyes of users. You can also advertise under specific, relevant subreddits to earn clicks from people who are eager about your niche.

Be a good user, keep people’s feelings in mind, and always strive to provide value—that’s the key to building a community in Reddit that thinks you deserve all the karma you can get.

from
https://amrutservices.com/after-the-reddit-redesign-should-your-business-give-the-social-channel-a-look/

Despite being over a decade old, YouTube still acts as a ripe garden bed for audience growth. Brands looking to interact with audiences in current, relevant ways will find that video marketing content is one of the most effective methods they have at their disposal. They’ll also find that YouTube still remains one of the best platforms to host this content.

While big social media platforms like Facebook and Twitter are shrinking, YouTube pulls in over 1.8 million unique users every month. That figure, by the way, ignores all of the views that come from people who aren’t logged into a Google or YouTube account. YouTube’s traffic volume is so large that it is the second biggest search engine after Google and likely the most common platform for embedded videos seen around the web.

Creating a YouTube channel is therefore one of the best methods for earning traffic and engagement from audiences. By making smart moves and structuring your YouTube channel properly, your video content marketing campaigns can be poised for excellent growth. You’ll also be positioned to easily share and embed video content in order to grow your viewer base. It’s the perfect recipe for branded exposure!

You can start your business’s YouTube channel off on the right foot by following these steps to create a channel and give it the most growth potential.

1. Decide on Your YouTube Channel’s Video Marketing Positioning and Strategy

Your channel’s “position” is a name for basically everything that makes it distinctive. The idea is to not only have a channel that matches your branding principles but that can also meet your goals for audience building, lead generation, engagement, awareness and more.

The first step is to determine exactly who your audience segments will be, along with a few actions you want them to take in response to your content.

For example, maybe you are in an exciting industry like online retail for motorcycle apparel and accessories and you want everyone to come to your channel weekly for reviews and news on the latest products. Or, maybe you are a law office that wants to pop up first when people search for answers to their legal questions.

As another alternative, maybe you want to create highly shareable videos that generate brand awareness and drive traffic towards your site.

Your goals and your audience will significantly affect how you decide to run your channel, including:

• Your style and approach (e.g., formal or conversational)
• The format of your videos, such as an ongoing “show” vs. how-to videos vs. quick Q&A sessions
• How long your typical videos will be
• How often you will post new content
• Who your target audiences will be, and how you intend to reach them
• Your amplification strategy for getting maximum views on your new content, such as sharing new videos on Facebook or through your email list.

All of these factors come together to make your YouTube channel unique compared to others. And being unique is important considering that over 400 hours of new content are uploaded on YouTube each minute. Being unique also means that your channel is as prepared as it can possibly be to appeal to your chosen audience and accomplish your chosen goals.

2. Decide on a Channel Name and Icon

Your next step is to start filling in the blanks for your new channel. Specifically: what’s your name going to be? And what image will you use for your channel icon?

These two seemingly minor things can have a gigantic impact on your ability to attract audiences. Your channel name serves as both your brand and your initial pitch to potential viewers.

You can choose a descriptive name, such as “DUI Law Q&A,” which already promises what type of content the channel will contain.

Or, you can go for a long-haul strategy and create a unique brand name for your channel that allows it to build a presence as it builds an audience. Channels like Smosh and Dude Perfect have titles that are as recognized as any pop culture movie or show.

Plenty of people choose to use their business name or even their personal name as their channel’s title. This strategy provides the benefit of immediate association. As your channel gains strength, you can rely on more people knowing who you are or what your company is, thanks to the shared name.

Once your name is chosen, decide on an icon that reads well on a small screen. Keep in mind that over half of all YouTube views come from mobile devices. You might not be able to use your logo or cram a bunch of text into your shrunken down profile picture.

Settle on something that’s easy to comprehend, such as a few letters or your host’s face. You can also use some sort of iconographic representation of your channel’s purpose. For instance, the fictional motorcycle gear review channel mentioned earlier could have a helmet or a gloves gripping handlebars.

3. Come Up With Channel Art, a Description, and a Trailer

Some channels stand just on the strength of their content. They earn views through shares and YouTube algorithm suggestions, and eventually someone might connect the dots to realize several of the things they’ve watched come from the same channel.

Smaller channels, especially business-focused ones, often come under much more scrutiny. Someone may wonder “what are these people all about?” and take a look at their channel to learn more.

This instinct to inspect actually benefits your business. When they read your channel description, they can learn how the channel connects to your brand, for instance. They might even follow a link back to your official website.

Above all else, they’ll get a first impression that helps them decide then and there whether they’ll bother to ever check out your channel again. Accordingly, your channel’s “home page” elements better make one heck of an impression!

Start with your description. It should be short, exciting, and explain exactly why they should tune in to your channel regularly. Avoid talking too much about yourself or your business unless you think those elements hold inherent interest.

For instance, a personal injury law office might not want to bore people with local peer awards they won in the precious channel description space. On the other hand, they might want to throw out a number like “we’ve earned our clients nearly a billion in injury settlements.” Wow! That’s something they can get interested in.

Consider your channel art a supplementary description of what your channel offers. Maybe you have an image of a handsome host dressed smartly next to some of the informative topics they’ll cover. Or, maybe it’s an image of an awesome project your business has completed, such as a sandwich shop showing a record-breaking hoagie.

Keep your channel art simple and readable. Think of it like a billboard you have to read while whizzing past at 60 mph; if you cram too much on there, it’s just going to be a distracting mess. Limit the amount of text you use to a dozen or so words. Balance any “busy” graphics with blank space to give them air.

Finally, you’re going to want to create your channel’s trailer. This is a video that ideally gets someone hooked on first view. Far too many channels instead approach the trailer as a show-and-tell. “Hi I’m Bob this is my channel we have many exciting things to share with you…”

Instead, think of your trailer as a highlight reel of sorts or an actual TV show trailer. Yes, you want to tell people what you’re about, but you can do that by showing rather than telling.

If you aren’t 100 percent in love with any of these elements, then let that motivate you to revisit them over time. Your channel trailer in particular will evolve as your skills, content, and familiarity with techniques improve.

Getting Ready to Launch Your YouTube Channel

After you have all the main elements of your channel in place, you will want to prepare for its launch as a sort of grand opening. Consider that this is your chance to debut with flash and gather an early audience. If they get a bad impression, you’ve sown the seeds for an uphill battle to convince them to come back.

Ideally, you will have several videos’ worth of content for them to peruse—including your channel intro. You should also have the next months’ worth of videos queued up on your backburner so that you can ensure your channel posts regularly. Channels that post sporadically tend to lose audiences. They also have a more difficult time getting visibility via suggestion algorithms compared to more-active channels.

These are just the ingredients to the recipe for YouTube success; it’s up to you to make them work! If you need help with any aspect—including content creation—do not hesitate to contact an experienced digital marketing company to ensure your YouTube marketing meets with success.

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There is no official playbook for getting great social media performance. Those who succeed get there by making educated guesses, marking their results, experimenting with optimization changes, and measuring again. You should go through this process, too, but you can take a shortcut by observing what works for others. Visit https://amrutservices.com to get full understanding about digital marketing which would help you get better business.

 Facebook’s algorithm is changing all the time, and even the people behind the scenes aren’t 100 percent sure of how it will affect things. That’s why they’re always tweaking it. You should always be tweaking, too. Otherwise, what gets good performance today may not be viable tomorrow.

 Keeping this in mind, know that the most successful brands on Facebook are doing a lot of tweaking and experimentation for you. By observing what they do, you can get great ideas for how to improve your social media marketing strategy. What works for them may not work for you, but it’s at least a good starting point for an educated guess.

So, to help you improve your Facebook marketing success, here are four common traits between the top pages worth putting in your personal strategy book.

They Post Multiple Times a Day to Beat the Engagement Slump

The biggest challenge business pages face on Facebook these days is earning reach and engagement from their posts. To combat this trend, many of the top brands post content daily—often multiple times a day.

Make no mistake: organic reach on Facebook has taken a nosedive over the past few years. Adjustments to the newsfeed algorithm in 2016 lead to a precipitous 20 percent drop in overall engagement for brands and publishers over the course of 2017.

Then, things got even worse. Facebook retooled their newsfeed even further to obscure page posts in favor of posts from friends. The change was devastating, leading to post engagement drops as big as 96 percent.

Data from a joint Buffer App/Buzzsumo study shows that the biggest pages are getting hit hard, too. Overall, the study found that engagement has dropped by 50 percent over the last 18 months.

The study also determined that the top Facebook pages all have a similar strategy to fight against engagement drop: posting more frequently. According to their data, the overall volume of posts from the top pages grew by nearly 20,000 posts from Q1 2017 to Q2 2018. On average, the top 20,000 highest-performing Facebook pages post 135 times a month on average, which averages out to just over four posts a day.

This data doesn’t necessarily mean you should go all out on Facebook posting. Top pages admittedly already have large audiences in the millions, so posting more often is more likely to lead to a significantly higher volume of views and clicks.

At the same time, while brands that post five times a day get the highest volume of engagement, brands that post less than once per day tend to get the most engagement per post. Additionally, pages that posted 10 or more times actually saw their engagement drop.

So, since your page likely doesn’t have millions of followers, the best takeaway is to experiment with how frequently you post and measure the results. You may find that producing steady streams of content can help you build audiences, but you may also decide to dial back if you discover that posting too frequently offers diminishing returns.

They’re Diligent About the Times They Post

Avoid Facebook posting to an empty room. Audiences follow similar engagement patterns throughout the day and week, meaning that they tend to log in around similar times. Your job as a social media marketer is to figure out when those days and times are.

For instance, unless you know for a fact that your audience is up at 3:00 a.m., maybe hold off and schedule that post for the next afternoon.

You can identify when your audiences tend to engage the most within your page’s insights data. You can also look to engagement data from big brands to see if their strategies work for you.

According to Sprout Social, Wednesdays and Thursdays get the best engagement, with the weekend days getting the least by far. Their data also shows that people tend to browse Facebook most heavily during work hours, especially around lunch time. Who would have guessed?

They Pique Interest Without Being Clickbait

What are the types of Facebook headlines that get the most clicks? The answer may surprise you!

In all seriousness, viral Facebook content has evolved considerably since the days of shameless clickbait headlines from yesteryear. Make no mistake: there’s still a formula to top-performing headlines, but it’s gotten more informative rather than mysterious.

Another BuzzSumo study gathered data from millions of headlines and found that the absolute best performing phrase used was “will make you…”—as in “This Video Will Make Your Heart Melt” or some similar promise. Essentially, the headline promises some sort of emotional reaction, and people really seem to bite. The phrase earned over double the engagement of the runner up (“this is why…”). The phrase also appears in self-help type content, such as “This cooking technique will make you better at barbeque.”

Taken beyond face value, the phrase “will make you…” gets to the heart of what the best content does: it’s transformative. You’re a slightly different person after consuming it because you learned or felt something. Keep this type of concrete promise in mind when you craft content for your audiences.

And don’t skimp on quality, either! Another BuzzSumo study found that even though engagement rates are dropping across the board, recent Facebook newsfeed algorithm changes seem to favor high-quality content. The study notes that, “interestingly we have seen higher engagement with paywall content over the last year, which may again relate to perceptions of quality.”

Put in effort, and offer audiences value to ensure their clicks lead to a rewarding experience.

They Ensure Their Facebook Page Provides a Service, Not Just a Presence

The biggest reason people don’t engage with Facebook pages (beyond having them hidden from view by algorithms) is that they really don’t have much reason to. If a brand isn’t publishing funny, entertaining, informative, or highly clickable content, people don’t just visit its page to hang out.

On the other hand, brands that offer value get rewarded. Some brands are even going above and beyond the typical Facebook offerings to help their customers out.

Starbucks, for instance, has embedded a handy maps tool on their page that helps people locate a store near them. They can also click around the map to see store hours, whether the location has a drive-thru, and other tidbits. Definitely consider this feature if you have multiple locations, or consider using it to point people to areas of interest related to your services.

The Starbucks page goes even further by sharing intriguing Pinterest content posts about coffee recipes, how to’s, and historical facts about coffee. “The goal of this integration is to keep you glued to their Facebook page,” explains Neil Patel. “You could spend hours going through every content piece here.”

Patel also provides another excellent example of a seldom-used Facebook capability: providing great customer service. Online shoe retailer Zappos, for instance, told an inquiring shopper where they could buy a particular shoe brand offline. Even though pointing the customer to a brick-and-mortar competitor could cost them a potential sale, it goes a long way towards building a trusting relationship. 

Discover Your Own Winning Facebook Marketing Strategy

The brands mentioned above may have oodles more money in their marketing budget than your business, but the strategies they use are pure and simple. By identifying an optimal posting schedule, promising transformative experiences in their content, and going above and beyond with social customer service, they make an impact and keep their engagement levels high.

 You may not be able to copy them and find automatic success, but at the very least you’ll be headed in the right direction. Learn lessons from others and from your own data as you experiment to ensure your Facebook marketing meets your business’s specific goals.

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Social media has profoundly changed the way we all use the internet, and that includes how businesses interact with their customers.

In the years since platforms like Facebook, Instagram, and LinkedIn were first introduced, they have evolved from an occasional distraction to the focal point of many people’s internet browsing. Conversations and content that used to be spread across multiple sites can all now be found in the same place: your social media news feed.

Businesses that ignore this transition face a harsh reality. Social media is often the first thing people check when they go online, and it may even be the only thing they check on any given day. Without a presence on social media, your business may very well be invisible!

That’s why many businesses, such as art installation company studio SPACE NYC, have a social-first approach to their online presence. “If we look at the analytics of the website and how many people view my Instagram account, we’ll see 200 a day on Instagram and 15 on my website,” says its owner, Jacob Fisher.

Not being on social media also means you miss out on huge opportunities for advertising, customer support, boosting performance for your marketing campaigns and much more.

To help you understand why so many companies and small businesses take their social media marketing strategy seriously, consider the following five essential benefits and capabilities it provides below.

Everyone’s on Social Media, Giving You Opportunities for Huge Reach and Impressions

The first thing to understand about making your business active on social media is that you’re hardly shouting into an empty room. Facebook alone has 2.2 billion users worldwide, and 83% of U.S. adults under 50 have a Facebook account. Even among those 65 and up, 41% are active on at least one social platform.

 Suffice it to say that’s there’s huge audiences at stake! While it may take a few weeks or months to find your footing, there is no shortage of potential exposure. Companies that create the right type of content and form an engagement strategy can quickly amass a following. This can happen especially fast when you leverage your existing network of friends and customers.

 Just think of it as “word of mouth” transitioning to the digital age. By being available for mentions, shares and engagement on social media, you can create thousands of chances a day for new customers to discover you and existing customers to get reminded about what makes your business great.

Social Media Creates Effective New Advertising Channels

Exposure to your brand on social media doesn’t just have to happen by accident. Each social media platform has its own set of powerful advertising tools that can be used to directly put your business in front of its most valuable audiences. Millions of businesses rely on these tools to drive their marketing goals, which is why social media spending nearly doubled to $31 billion from 2014 to 2016 and increased by an estimated 26% in 2017.

 Facebook and Instagram, for instance, have incredible audience targeting capabilities for their ad campaigns. Local businesses can select demographics and geographic areas that perfectly fit the qualities of their most loyal customers. A new bakery can target people in their city or in certain neighborhoods, and it can even find people who recently announced their engagement!

 These highly specific targeting tools ensure you’re not just sending out ads to people who won’t become customers. You also directly expose people to your business offerings within the same stream of content they browse every day.

 Since the organic posts you create can also be “boosted” while using targeting, you can leverage paid social media to grow your reach beyond people who already like and follow your page.

 The data you generate from these ads also creates valuable insights for how to make both your organic and paid marketing more effective. “Paid boosting can help the organic social team discover what works much faster and also play into paid ad creative ideas,” explains Depesh Mandalia of SMCommerce.

Opens a New Communication Channel for 1:1 Conversations and Support

Businesses on social media can deftly juggle marketing and advertising with more meaningful outreach to their audiences and loyal customers. Answering people’s questions and participating in conversations can put your business top-of-mind any time they need the services you offer.

 Customers absolutely prefer that the businesses they use be available for these types of interactions, as well. 48% of people said they will be more likely to purchase from a brand that directly interacts with customers and answers questions on social. 33% of people also now prefer to get customer support through social rather than a phone call.

 Being able to wow people during these interactions pays off big, too. 71% of people who have a positive interaction with a business over social media say they’re likely to recommend that business to their peers. And since nearly three times as many people trust peer recommendations over ads, demonstrating how much you care via social counts for a lot.

Your opportunities for engagement don’t even have to be direct, either. One video game publisher searched for phrases similar to “I want the new [game name] but it’s too expensive” and saved all the users who made the comment. When the game went on sale, they reached out directly to these people, helping them sell over 70,000 copies of the game.

So get creative, listen intently, and seize every chance you have to make a good impression through the highly public social platforms.

Social Ties Together Your Other Marketing Channels

The majority of businesses consider social media “essential” for marketing, beating out every other form of advertising out there. And it’s not just because of the capabilities described above, either. It’s really because social media tends to tie together all the other channels you use in a seamless way.

For example, you can:

• Post content to lead people back to your website.
• Announce a new product, promotion, event, or free demo
• Share your local cable ad, or overlay a radio ad over an image slideshow.
• Create contests to earn email signups or email followers
• Gather data on the performance for certain types of content before investing heavily in something like pamphlets, print ads, or search engine marketing

All of these activities have the effect of increasing the return on investment for your marketing spending. You get to dramatically increase the exposure for your content while creating a pathway towards your other marketing channels and campaigns.

In this way, social media can reinforce just about everything your brand does while serving as your friendly, highly public face.

Using Social Media Marketing Ensures You Keep Pace With Your Competition

All the above benefits can make a significant difference when it comes to your business’s ability to earn new customers, clinch sales, and stay in touch with your most loyal repeat clients.

 But, more importantly, if you’re not doing these things your competition likely will be. Ignoring the potential of social media basically leaves countless opportunities on the table — opportunities others can hungrily scoop up right from underneath your nose.

 So take social media seriously, and don’t give your competition a foothold to develop more meaningful relationships with your best customers. Form a strategy, stay vigilant for chances to engage, create outstanding content, and let social media be the scaffold that makes your overall marketing apparatus stronger.

 Ready to learn more about making social media work for your unique marketing goals? Drop us a line at Amrut Services, and we’ll answer any questions you have and tell you how to get started creating some killer campaigns.

 

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Internet marketing strategies can get complex fast, so it helps to take a few steps back to ensure all of the most vital components are in order.

Otherwise, you might get too focused on the details to see that your online marketing funnel as a whole is broken. Or, you might miss out on a key digital marketing practice that would be essential for earning you new leads and converting those leads to customers.

Of course, every business is different and has different needs. Some businesses may be in an industry where finding new leads through social media is nearly impossible, for instance.

Regardless of business variables like these, there are five internet marketing essentials all businesses should account for as part of their overall strategy. Even if you confidently decide that you don’t need one of them, you should at least consider the benefits it brings other businesses that you might be giving up.

A Mobile Friendly Business Website Optimized for Conversions and Easy Information

Your business website is the absolute foundation of your internet marketing strategy. You may think that your business model can do without a website because of all the services offered by platforms like Google, Facebook, and Yelp.

The fact of the matter is that your website backs all of these other elements up. Your website is also one of the only internet marketing environments where you have complete control. Google or Facebook could decide to delete your business profile tomorrow with nary a warning, and you’d have to fight with them to find out why they did it and how to get it back.

Your business website also acts as a cornerstone that reinforces all of your marketing channels. If you want someone to discover your local business through a voice search, for instance, having detailed information about your hours, services, and products increases the chances that the searcher’s voice assistant pulls up accurate information.

Most businesses also think of their website as the final point of conversion. You can create landing pages that people arrive at from your email marketing or social media campaigns. Since these pages are nearly 100% customizable, you get to control the impressions of your business the visitor gets and influence their desire to convert.

Tips for an Effective Website:

• Think carefully about how to make navigation intuitive. Google mentions site layout and your navigation hierarchy above keyword use in their own SEO guide.
• Express your brand but don’t make your website noisy or cluttered. Usability requires a layout that’s easy to interpret visually and that doesn’t cause eye strain or mental fatigue.
• Treat your home page like a landing page. Think about the absolute most important information a customer would want to know first then fill in details and support your claims efficiently with a few pieces of social proof as evidence.

A Strategy for Ranking Your Website on Search Engines (SEO)

Search engine optimization (SEO) is the marketing practice of engineering your website content to increase your website’s chances of appearing near the top of search results.

According to a recent study, the number one search ranking position earns around twice as many clicks as the number two. Once you reach position six, you start receiving clicks from less than 3% of the people who see your search result listing.

Put even more bluntly: People will have a really hard time finding your business if you aren’t ranked near the top of search results.

To rank more highly, you need a large volume of content and a well-made site. You can see if your current website has any red flags by using the Fetch as Google tool and then by using Google’s mobile friendly and page load speed tool.

Over half (63%) of your website visitors are likely to be mobile device users, so a good mobile experience for users is important to Google and therefore important for your ranking.

Once you have your overall site in order, download Google search console, Google Analytics and Bing Webmaster Tools. These platforms will help you analyze your site and track metrics for stats like website visitors, how long they spend on certain pages, and other valuable decision-making data.

Only after these technical details have been dealt with should you start to worry about content and keywords. Your goal for using keywords is to signal to search engines and to audiences that your content is relevant to what they’re looking for. So if you’re a hardware store in Sacramento, your website should say phrases like “hardware store in Sacramento” or “Sacramento hardware store,” and related phrases, at least a few times on each major page.

Don’t overdo it! Spamming keywords is more likely to lead to a search penalty, pushing you further down the ranks. Write naturally and try to help guide people rather than trick search engines.

A Social Media Presence

People spend a lot of their online time within social media apps. Businesses able to cultivate a community on these apps – or at the very least have a searchable presence – stand a better chance of being discovered by potential customers.

Just as important, many people may look on social media platforms to research your business. They may want to read reviews, look at other people’s comments, or see something like your hours without having to leave their favorite social spaces.

Social media can also strengthen the backbone of your content marketing campaigns. Every article you write can be shared on social media, and you could also use social platforms to broadcast promotions, contests, or announcements.

When using social media as a marketing tool, we strongly suggest that you lead people who click on your links to a specialized landing page. This strategy ensures they won’t get lost or forget where they were navigating after the click.

More Social Media Marketing Tips:

• Post on a regular schedule a few times a month so that people will come to depend on your content.
• Sign up for messenger alerts since a third of people now say they prefer to contact businesses through social media rather than a phone call.
• Interact with your followers and engage them when possible. For instance, you can ask a related question when posting new blog content to encourage responses.
• Set goals for social media marketing beyond likes and follows. For instance, track how many people click on your links to promotions or content.

An Active Blog

Business blogs are a vital component of your SEO strategy. Search engines like to index fresh content, so if you’re home page was last updated in 2010, they may rank your site lower than a more recent one.

On the other hand, if you have an active blog that publishes weekly, you can send recurring signals to search engines that your content is current and relevant.

Avoid thinking about your blog as another advertising channel. Instead, it should be a helpful resource for visitors. Blog about topics that introduce them to important industry concepts. Or, give them a convenient list of tips. Always offer value, but follow your blog posts up with a strong call to action.

Email Marketing

Email marketing offers your business a reliable channel to stay in touch with customers and leads.

For instance, if you offer a really helpful and informative e-book, the typical person might download it and never think about your brand again. But if you ask them for their email to send it to them directly, you can also have the chance to follow up with a drip campaign that nurtures their interest in becoming a paying customer.

Using email campaigns can encourage a past customer to make repeat purchases. By sending them exclusive offers tailored to their interests and their purchase history, you can develop a relationship and inspire loyalty.

Email Marketing Tips:

• Receiving too many promotions and messages is the #1 reason people unsubscribe. Try to limit your campaign emails to one to two times a month, not counting contacts like order confirmations.
• Think carefully about your subject lines. A good subject line can dramatically raise your open rate, while a bad one could get you flagged quickly as spam.
• Make your emails brief and to the point. If you have something more in-depth to say, direct them to a landing page.
• Try to make emails feel personal, as if they’re sent from a specific business employee, not a faceless company brand.

Nice to Have: Video Marketing

Video marketing requires a larger budget than most small businesses care to muster, but the results truly do speak for themselves. 81% of people say that they were convinced to purchase something after watching a brand’s video. Also, 95% of people say they have watched an explainer video to learn more about a business, product, or service.

Your video marketing strategy can start small with live Q&A sessions, short recaps of your most popular blog posts, or a quick explainer video of your most important products/services. You don’t need a million dollar budget to make an impact! You just need to focus on meeting your audience’s needs in a format that few people can resist.

Combine All of These Internet Marketing Essentials Into a Complete Package

Focus on strengthening each of the above components individually and then strategize for ways to tie them all together into one strong, effective package.

These days, people flock between more media channels than ever. By having a strong website, an engaging social media presence, an SEO ranking strategy, and a method for communicating effectively through email, you can catch people on any and all of the channels they inhabit.

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For a small business, gaining steam on social media is undeniably an uphill battle. You have to contend with algorithms that make it nearly impossible to get discovered until you achieve a certain level of visibility. This situation puts you in a catch-22: you can’t get anyone to view your content until you get engagement, which requires views!

Nevermind the fact that social media overwhelmingly prefers silly or opinionated content—two things that really don’t gel with the average business’s branding. Sure, you can gain thousands of shares by posting ridiculous cat videos, but there’s a slim chance all that attention will aid your business goals.

Despite all these challenges, putting your business out there on social media isn’t just worth it; it’s necessary. According to research from Stone Temple, 63 percent of all web traffic in 2017 came from mobile devices. In the U.S., 87 percent of mobile internet time is spent in apps. What are the most common apps? Facebook, YouTube, Instagram and Snapchat, to name a few.

Following this logic, people on the internet spend the majority of their time looking at social media apps on their phone. While Google Search is another top app—meaning SEO is also critical for businesses—social media is by far the most common way people discover content. Consider that two thirds of U.S. adults say they get their news from social media.

Put simply: if you aren’t on social media, you will have an incredibly hard time gaining brand recognition for your business. You will also have a tough time getting attention for your laboriously crafted content.

So how can you climb uphill to earn engagement and, eventually, legions of fans? Start by following these six tips below.

Talk About Your Audience, Not Your Business

No one logs into social media to talk about you! Okay, that may be an unfair exaggeration, but our point is that most people enjoy social media because it’s all about me, me, me.

You should use that tendency. Instead of talking about your business, talk about your industry in a way that people can relate to. Suddenly, you’re not just promoting. You’re conversing. Or, you’re informing. Sometimes, you might even be commiserating.

Here’s an example: consider a post written by a local dry cleaner that says, “Our new powercleaning process can bust the deepest stains! Come in today and mention this post for $5 off.”

While the offer may be tempting and the service may be useful, people may tune them out. Instead, the business can say, “Got a piece of clothing hiding in your closet because you can’t remove a stubborn stain? Bring it to us! With our new powercleaning process, your favorite outfits can find new life. Get $5 off your service when you mention this post!”

The difference is all about perspective. When you write content, don’t just subtly hint at relevance to your audiences. Instead, write things for them that subtly steer them towards your business services. Flipping your thinking around can be a quick path to more consistent conversions.

Cover Interesting Industry Topics Rather Than Just Your Brand Alone

Another way to branch away from overpromotion is to be a font of news and information for your industry. A restaurant can discuss exciting new culinary movements. A healthcare provider can offer self-care tips and the latest studies on which health practices are most effective. A local gym can share stretches and exercises people can do at home to start feeling better.

When done right, this content earns your audience’s interest without your business appearing like it wants something in return. You also round out your subject matter pool to include topics that are universally interesting and helpful to people in your target market.

Participate in Discussions in Groups and Trending Hashtags

What if your brand were a really helpful person? That’s the approach many of the most successful social media marketers take when they’re trying to build an audience. They get proactive, reaching out to target audiences in the social niches they occupy.

For example, the same hypothetical dry cleaner mentioned above could join laundry and housecleaning groups. As long as they are not overtly promoting or stealing focus from other discussions, the business can become a valuable contributor to the group. After all, who better to offer expertise than the experts?

When building your initial audience pool, try to be very active in Facebook groups and public discussions. Avoid coming across too opinionated, but don’t be shy about setting facts straight. With enough effort, you can gain some initial followers—and maybe even customers!

Aim for Emotional Content That Tells a Story About Your Customers

Going back to one of the main drawbacks of social media marketing for small businesses: only certain types of content seem to excel on platforms like Facebook, Twitter and Instagram. These popular content categories include humorous content, content that impresses/amazes, content that sums up people’s feelings succinctly, content that isn’t afraid to state a strong opinion and content that stirs emotions.

Of all these options, emotional content can be the easiest for a small business to pin down. While getting an emotion out of your audience may seem like a tall order, it’s actually fairly hard to fail completely at it. An attempt to make a joke or be “cool” might go over like a lead balloon. Being controversial is never a good idea since it, well, stirs controversy. But no one can 100 percent fail at communicating emotion as long as they’re sincere.

Think from your heart, and start by telling stories either about your customers or related to their lives. Get to the emotional core of what your product or service offers. If you’re an event caterer, you’re offering strong memories and good times. If you’re an IT and cybersecurity services provider, you’re providing reliability and peace of mind. If you’re a dry cleaner, even you offer customers an emotion: a feeling of control over their lives and the ability for them to wear what they need when they need it.

When using a storytelling approach, start small. Highlight a customer whose day you made. Or, mention the emotional benefits of whatever information your content offers, such as information to help make people’s day less stressful.

From there, you can learn more about how to combine images and text in a way that stirs people’s souls.

Consider Gatorade’s mini film “The Boy Who Learned to Fly,” which earned the sports beverage company 15.3 million views and over 68,000 “likes” on YouTube. It told a powerful story that ranged from exciting to tragic to joyous in just seven minutes.

You may not have the budget for something that ambitious, but at the very least you can be inspired by businesses able to tell a story where they’re just a supporting character or an outside observer.

Engage Your Social Media Marketing Audience Directly by Asking Them Questions

There is probably no more powerful social media marketing phrase than “What do you think?”

Arguably, all of social media is just one big pile of people telling others what they think. When they share art or humorous content, they’re really saying, “This is the type of thing I like!”

“People like to think things through,” explains Barry Feldman on Hubspot. “They like to hear from other thinkers. Certainly, they want other people to know what they think.”

Soliciting opinions is a surefire way to get your audience talking. Try to avoid controversial topics, and moderate comments that include vulgar, hostile, harassing or otherwise off-brand statements. Having someone mad at your business for deleting your comment is a whole lot better than being the business that let someone attack others in their comment section.

The beauty of asking others for their opinion is that it can be done with just about every post. If you’re a cybersecurity company talking about the dangers of weak passwords, you can ask people for some of the worst passwords they’ve ever seen. Or, if you’re a restaurant writing about the best foods from around the world, throw in a question on your post asking your audience about the best meal they’ve eaten abroad.

Soliciting opinions is easy, and it can reliably earn engagement. Just be wary of doing it too often, especially if no one’s taking the bait. You don’t want to be the brand that gets mocked for throwing a poll that absolutely no one clicks on.

Research Your Audience’s Interests and Influencers

All of the above tactics work well on their own, but you turbocharge their effectiveness by doing a little digging and documentation on your audiences. Try to identify the types of content topics they seem to be most interested in. Look at influencers they frequently interact with, and try to write content you think that influencer would share.

Above all else, write down your strategy, measure your results, and experiment to find better performance over time. The nice thing about social media marketing is that your engagement numbers are easy to track! Keep an eye on your graphs, and let your “likes” point the way to a bigger, more interactive audience.

from
https://amrutservices.com/why-no-one-clicks-on-your-social-media-content-6-tips-for-improving-engagement/

Modern digital ads can have a huge relevancy problem, and using a retargeting strategy is one of the best ways to solve it.

With retargeting, you only show ads to people who have indicated interest in your product or website before. Usually, the interest-signaling behavior is a visit to a particular page on your website.

While the abilities of retargeting sound creepy—and they definitely can be eerie when the practice is done incorrectly—most retargeted ad campaigns are actually doing consumers a favor. Instead of showing them irrelevant ads for things they may never buy, such as an expensive luxury car, you’re showing them ads for things they’ve directly looked at before.

At its core, retargeting strategies are all about that relevancy. The idea is that someone has already entered into your sales funnel or taken the first steps of the customer journey. Retargeted ads should ideally be a nudge a little further along that path.

When done right, it works! One company reportedly achieved an average ROI for their retargeting campaigns of 488 percent to as much as 2054 percent. That’s hundreds to thousands of dollars in revenue for every dollar they spend!

If you’re ready to try a retargeting strategy for your digital ad campaigns, dig into the information below for a deeper analysis of what makes retargeting effective, along with six tips to help your campaigns find success.

What, Exactly, Is Retargeting, and How Does It Work?

The easiest way to think of retargeting is that it rewrites how traditional ad targeting according to demographics works. Under normal ad targeting, demographics like location, age, gender, household income and even parental status could be considered. A car dealer could target everyone within an hour’s drive of their dealership lot, for instance. Or, the dealership could choose an age range and income bracket that closely matches the most common traits of their best customers.

Retargeting takes the same approach, but instead of looking at static demographics for its targeting list, it looks at browsing behaviors. Specifically, what pages of your site users stopped on the longest or the last page they viewed before they left.

Retargeting campaigns build these lists by applying what’s known as a “tracking pixel” to their page. A list gets built from everyone who viewed the page based on their browser’s cached data.

For example, if someone searches for desk lamps in their area, finds the local office supply store you own, clicks on the product page, and then later closes the tab to do something else, a “tracking pixel” can register the person’s initial visit. Then, they get added to your list of everyone else who visited that page, and they get served an ad for the exact same lamp they were just looking at.

In theory, the ad serves as a reminder for someone who may be willing to buy eventually but just hasn’t committed yet. Say, for instance, that they were browsing through your office products as a way to kill time during their lunch break and weren’t really intending to buy anything just yet. But if they have a chance to think about it again in a few days, they may decide to finally commit to a purchase.

Pixel Tracking by Page Allows Your Campaigns to Be Perfectly Segmented According to the Visitor’s Behaviors

Serving ads according to who ends up on your pixel tracking list allows for a number of different strategies.

You could potentially place a pixel on every page within your site; many companies actually do. This approach allows you to serve personal-feeling ads tailored to the exact pages someone browsed.

Someone who looks at several different versions of the same product, maybe even adding one to their cart, could see an ad for the exact same item. Or, someone who browses many products in a single category but never bothers to add any to their cart could see ads for general items in that category.

Finally, people who visit non-product pages on your website, such as the home page or your blog, could receive more general ads that give examples of your most popular products.

You could even just serve them ads that say general positive things about your brand. Customer testimonials work really well for this type of trust- or awareness-building campaign.

In this way, you have content aimed at different people in the buying funnel that can be optimized towards getting to the next step.

An excellent example of this practice in action would be a retargeting campaign aimed at previous buyers. Someone who checked out of your ecommerce website for an expensive purchase, like a smartphone, isn’t likely going to purchase the exact same device again. If you put a pixel on the “Thank You for Your Purchase” or “Order Confirmed” page, then you can filter these individuals out and avoid showing them ads for a product they already bought.

Better yet, your ad can attempt to cross-sell them a related product, increasing their customer lifetime value. After all, it’s often easier to get someone to make a repeat purchase than to convert a brand-new customer lead to a sale.

6 Tips for More Effective Ad Retargeting Campaigns

Ad retargeting campaigns have a track record of extremely reliable conversions. The average retargeting ad is 76 percent more likely to earn a click compared to a non-retargeted ad. Thirty percent of consumers also have either positive or very positive sentiments towards retargeted ads.

On the other hand, 11 percent of people had negative reactions to ads that appear to “follow them around” while they browse the internet. The majority of people — 59 percent — felt “neutral.” You absolutely don’t want your retargeted ads to trigger a negative reaction. You also want to avoid having a neutral impact.

To improve the effectiveness of your retargeting campaigns, put some or all of the following strategies into action:

1. Start Small and Branch Out—Retargeting may sound sophisticated, but platforms like Facebook and Google’s AdWords make it easy. Start off your campaigns on these networks, and then move on to more complex platforms, such as the Google Display Network (GDN).
2. Use Frequency Capping—Frequency capping limits the number of exposures people have to a single ad or a retargeting campaign in general. Since you don’t want to annoy people, consider putting some sort of upper boundary on all of your campaigns.
3. Limit Your Retargeting Window According to Average Buy Cycles—Most retargeting platforms limit your campaigns to 180 days (about 6 months) after their last tracking pixel was registered. But if you have a product category with a shorter buying cycle, such as retail goods under $50, then you may want to end your retargeting campaigns after just a few days. For more expensive products with a longer buying cycle, such as cars, showing people similar ads for months makes more sense.
4. Use Limited Offers and Urgency to Clinch Bottom-of-the-Funnel Leads—If someone appears close to making a purchase, sometimes a personalized offer is all the nudge they need to commit. Use retargeting pixels to serve special offers to people who browsed for certain products or product categories. Or, use these lists to serve up ads any time your business is doing a big sale.
5. Be Diligent About Brand Safety—Retargeting campaigns can often find people on thousands of different sites. However, you may not want your brand associated with certain content. Someone snapping a screenshot of an ad for your family-friendly brand on an adult website is a recipe for an instant PR crisis. Review the policies of your ad partner, and use tools like Google Safe Browsing to avoid this scenario.
6. Study Your Performance Data, Test, Experiment and Optimize—Like so much of digital marketing, your work is far from over when a retargeting campaign launches. Use the data the campaign generates to tell which practices work and which don’t. Experiment and A/B test to find even more effective conversion techniques. Gradually, you should become better and better at making effective campaigns based on past discoveries, successes and failures.

Ad Retargeting Is Easy to Get Started But Difficult to Master

The above tips are just the warm-up for even more in-depth and sophisticated ad retargeting practices. If you can keep the consumer’s experience in mind and establish best practices based on your data, the sky is the limit for how complex and effective your retargeting campaigns can be.

from
https://amrutservices.com/retargeting-what-it-is-and-why-every-business-should-use-it/